Support

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  • about phones +7 929 692-58-64, +7 495 721-29-70, through the basket of the personal account on the website by sending a letter indicating the necessary goods or with a completed application form for oligosynthesis by e-mail: info@genterra.ru

  • Contact us by email info@genterra.ru if you:

    • need a commercial offer,
    • want to request additional information about our products;
    • would like to leave us a review,
    • have questions,

    If you have any questions about the purchased products, for the most prompt and effective response, please provide us with the invoice, catalog number and batch number of the products with a detailed description of the request/problem (if you can provide images or photos, please include them in the letter).

  • Delivery Fees are not included (in product prices.)

    We deliver Worldwide. We recommend you to have a Customs Broker.

    We offer discounts under certain conditions. Please contact us if you need more information info@genterra.ru.

  • The prices provided on our website is up-to-date. Contact us via info@genterra.ru, if you:

    • need a quote,
    • want to request additional information about our products;
    • would like to provide us feedback,
    • have any questions,
    • have any inquiries or issues with purchased products. To resolve these queries the
    quickest and most efficient way, please provide us with the invoice (or invoice number), catalog, and lot numbers of the product with the detailed description of the query/issue (if you can provide images or pictures, please include them in the body of the email). We would be pleased to provide you with the information you are looking for.